- Support cashier and other departments issue on TrakCare and co-ordinate the issues with Intersystem Company.
- Create and implement projects, reduce work process.
- Lean process improvement
- Prepare and validate function before new system patch or upgrade.
- Manage incidents and requests for a defined technology environment
- Monitor and test system performance, prepare and deliver system performance statistics and reports.
- Support SAP Enhancement # 2 project for AR module for UAT and implementation
- Coordinate with related party.
- Use financial and information technology knowledge to ensure that Health Information System (HIS) and technology will support workflow.
- Attend to user requirements and transform into lean and effective system design
- Test new released version of HIS, evaluate and submit defect or change request to vendor for fixing the problems.
- Initiate solutions by using HIS and technology capability to drive system changes and enhance financial function to serve workflow between front and back office.
- Maintain and ensure data quality and data update for all system.
- Develop report to serve and support finance team, accounting team and credit team.
- Manage and develop E-Payment program to help under robotic
- Maintain the core hospital software application to ensure the service.
- Analyze and improve process to complete the operational issues.
- Monitor and provide the routine troubleshooting as the daily basis.
- Participate and implement project as the core team for hospitals.
- Conduct Business / Functional Requirements Workshops
- Liaising with users, gathering business and system requirements and being to consolidate all the requirements
- Gather requirements to be analyze, scope, document and recommend solutions to customers
- Prepare Functional Requirements, User Manuals and Testing Scripts systematically, comprehensively and clearly
- Analyzing the requirements to come up with project plan, and project/system analysis
- Prioritizing and planning to achieve targets/ deadlines
- Assist in implementation and rollout activities
- Analysis of system problems and solutions to identify data and technology that meet customer's needs
- รวบรวมและวิเคราะห์ข้อมูลเพื่อพัฒนาระบบงานภายในโรงพยาบาลจุฬาภรณ์
- วิเคราะห์และออกแบบโครงสร้างคอมพิวเตอร์ที่ใช้งานร่วมกับ Software SSB , PACS , LIS
- ดูแลและจัดทำรายงาน Server ของ SSB , PACS , LIS , RIS และ Program Inhouse
- ให้คำแนะนำและอบรมทั้งการใช้งานของระบบสารสนเทศในโรงพยาบาล<
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